Thursday, October 28, 2010

Social Media radically changes Stakeholder Dialog

In his contribution to the Public Sphere event on Government 2.0, Owen Cameron highlights the impact of Social Media on political decision making and how stakeholder dialog has increased. Recent events all over the world show that Social Media help to democratize society and consequently empowers the public. Citizens become content creators and content controllers.
  • Social Media has changed (a) how people protest and (b) how people protest together.
  • Government has to proactively apply Social Media to improve service delivery.
Owen briefly talks about several examples:
  • How NGOs coordinated worldwide protests using social and mass media to mobilize the public against large dam construction projects,
  • How Climate Change protests in London were leveraged by flickr and mobile blogging,
  • How the US government created up-to-date housing supply data with intelligent algorithms analyzing GIS, postal code, social media and title data,
  • How e-commerce and micro finance helped African communities,
  • and finally Owen gives an example how a fast-track establishment of a new statutory authority and state government was facilitated by efficient stakeholder buy-in with the help of social media. 

Public Sphere: Government 2.0 - Dr Owen Cameron from Kate Lundy on Vimeo.
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